To facilitate payment and provide convenience to our customers, we accept all major credit cards including Visa, MasterCard and American Express. Customers may choose to checkout via our secure shopping cart or via Google Checkout. For Companies wanting to provide Purchase Orders, we ask that the purchase order along with trade references be faxed to us at 1 877 209 9344 with the item(s) of interest.
Product Guarantee and Returns
All products are guaranteed to be shipped as requested and without any defects. Should the package(s) be defective (product is damaged), Strip-curtains.com will replace the defected material as needed.
Because most of our curtains products are custom fabricated, re-stocking charges apply. Strip Curtain products and related materials are subject to a 35% re-stocking fee and custom materials are subject to a 70% re-stocking charge (return freight charges to be paid by customer). All Warehouse Dividers and Solid Curtain Products that require sewing and heat welding or die cutting are considered custom. In the event that a guaranteed shipment does not arrive on time ( ie. UPS next day air guaranteed )...The customer may return the product, however standard re-stocking fees apply.
Panamerica Trade dba Strip-curtains.com is not liable for any installation or labour provided by outside contractors on our products. Although we do guarantee our products, Strip-curtains.com is not liable do to damages as a consequence of wrongfully installed doors/curtains and air doors which in-turn may fall (hurt someone or affect plant conditions).